How TO Fix
Hi folks! Thanks so much for your patience here. I know this is far from ideal but I appreciate you hanging in there with me as we figure out these growing pains together. I am here to help any step of the way but I made a quick video walking through the process of fixing the issue.
It is relatively simple but if you do not feel comfortable please let me know and I will absolutely make sure it is taken care of.
Tools needed: 1/2 inch wrench (or socket), Small screwdriver
Essentially all we are doing is turning the output jack about 45 degrees.
1: Remove bottom screws
2: Loosen output jack with 1/2 wrench, no need to take off the nut fully, just loosen.
3: Turn output jack towards the center about 45 degrees or 1/4 turn (see video).
4: Hold inside of output jack while tightening outside nut.
5: Replace bottom plate and screws
Thanks and again let me know if you have any questions!